Offload & Backup

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Backup your Media

Backup allows users to securely offload camera card media onto external drives. Once the offload process is complete and the media is verified as present on the external drives, the camera cards can be reused by the production crew. The backup drives can be used during the post production.

As part of the offload process, users can assign information to each camera card, allowing for ease of locating the media throughout the production process.

How to backup

Before a backup job can be started you need to configure your volumes

Start a new backup job by clicking on the backup icon backup_icon


There are 3 steps that must be completed before a backup job can be started.

1. Select a source 2. Select a destination path 3. Select one or more destination drives

Choosing a source

When a source is selected, Edge will analyse the contents of the drive and populate the Source Files window with metadata relating to available media files:


Edge will always backup the entire contents of a source volume, including all metadata and folder structures present.

If expected media is missing from the source files window, it may be in a format Edge doesn’t understand. Consult the Edge supported codecs to see if your media file type is shown.

When field dock is analysing a source drive containing a large amount of media, it may take several minutes to populate the Source Files window

Enter a destination path

Edge allows you to define metadata ahead of a backup in the form of the custom metadata. This can be properties like episode, shooting day, location, camera type, card name, … Metadata added here is used in 3 ways:

  1. To create a folder hierarchy on the backup drive. This allows for easy identification of backup drive contents when they return back to base.
  2. To add metadata tags to the transferred assets. This allows Flow users to search for clips using the destination path defined through Edge.
  3. To create a bin structure in Flow. This allows Flow users to easily navigate through the transferred clips.

Information can be manually typed in each field, or, you can select from previously used metadata. The card name is filled in automatically based on the formatted name of the card. This can be overwritten, if required.

Select a Destination Drive

At least 1 backup drive must be configured properly to allow a user to select the destination drive. If Edge has more than 1 drive connected and configured as a backup volume, you can define multiple destinations for the backup job. Do this by clicking on the “add destination”


Make sure there’s enough space on the backup drive before starting a backup job!

Starting the Backup

Start the Backup job by clickingstart_backup

If Screen Shot 2016-04-20 at 16.57.42 is displayed, make sure each of the above 3 steps has been completed

The estimated time to complete the backup job is shown as well as the progress for each clip. Edge writes the source contents to the destination drive, including all source folder structures and metadata. This creates a carbon copy of the source onto the destination, within a folder hierarchy as set using the ‘Destination Path’.

After the writing of each file, Edge performs a verification by reading the file off the destination volume and comparing it with the original source file. An ‘MD5’ checksum is used to verify the copy process is successful.

If a file fails the backup process, a red error box is displayed prompting the user to retry the failed backup job.

Common causes of failed backup jobs are insufficient destination disk space, corrupt source files & intermittent disk disconnects.

It is possible to start a new backup, even whilst there is an active backup job. This allows you to stack backup tasks, with the next job running automatically when the previous job is complete.

To do this, click Screen Shot 2016-04-20 at 16.58.22 from the top of the Backup page. Jobs can also be paused or aborted by clicking either the pause or stop icons:Screen Shot 2016-04-20 at 16.58.58

A paused job can be resumed from the Jobs page. See the Jobs page for more information. A backup job has been successfully copied and verified when the green tick is shown:

Generate a backup report

After a completed backup job, a pdf report can be generated by clicking print_icon from the Backup page. A browser window will open displaying the pdf. Right click and choose ‘Save as’ to save the pdf in a convenient location.

View and configure volumes


Volume Type Description Usage
Source A source volume represents a camera card and can be used as the source of a backup job

By default, when a new camera card or drive is attached, it will be configured as a ‘source’. This allows Edge to read the contents of the card or drive but will not be able to write any changes to it.

Backup A backup volume can be used as the destination of a backup job

If a drive is to be used for storing backups, then it must be marked as a ‘backup’ volume. Edge requires at least 1 backup drive to perform activities. If no backup disk is configured, the user cannot start a backup job.

Shared A shared volume can be used as the destination of a ingest job If you need to generate transcoded versions of your media like edit proxies and dailies and want to have them physically on a disk, Edge requires a shared disk.
System  A system volume is ignored by the application For example the C:\ drive on Windows or the system Volume on Mac OSX